Shanmugam heads the IT for software development & business support services. Over 22 years of experience in ICT support managing all IT assets and over a hundred servers in virtual and physical located across various geographies. Currently is involved in defining, planning and setting up of multi-operating systems, communication platforms and policies for IT operations. His responsibilities include designing the architecture for systems security and business continuity. He designs, implements and manages infrastructure like data center, campus network and security. He is Certified CCNA and Office 365 Administrator.