Customers are increasingly expecting businesses to be available across various channels and not just over the call. KGiS offers chat support services that help businesses enable their customers to reach them instantly.
The automated and human chat support that we offer enables you to anticipate your customers’ needs and follow up through other channels to resolve their issues. This not only reduces the effort your customers make to reach you but also allows you to fetch their data to serve them efficiently.
Customized chat support solutions that align with the brand values
Enabled by analytics, automation, and machine learning
Quicker response than email and offers a friendly human experience